Effect of Work Load and Work Environment on Job Satisfaction and Employee Tournover Intention in Fish Canning Industry

Abstract

The purpose of this study was to analyze the effect of workload and work environment on job satisfaction and the effect of workload and work environment on employee turnover intention. This study also identifies key indicators of workload variables and work environment and defines the relationship between characteristics and employee turnover. This study sampled 82 production personnel at PT Delta Pacific Indotuna based on a Slovin formula consisting of employees in the pre-cooking, reducing and packing departments for a total of 1,037 employees of PT Delta Pacific Indotuna. Collecting data in this study using survey research methods, and data collection techniques using a questionnaire with Likert scale questionnaire. The sampling technique used is proportional stratified random sampling. This study uses structural equation modeling analysis (SEM analysis) using AMOS software. The results showed that workload and work environment had a significant positive effect on job satisfaction, workload and work environment had a significant positive effect on turnover intention, while job satisfaction had a significant negative effect on turnover intention. Management of PT Delta Pacific Indonesia is expected to pay attention to facilities and infrastructure in support of the work as well as guarantees of security and comfort in work so that workers do not feel that their workload is high and can reduce the level of turnover intention.